Support

How can we help?

Send us a message below or email choicy.appstore@gmail.com. We usually reply within a couple of working days.

Quick answers

Restore a purchase

Open TokIQ → Settings → Go Premium and tap Restore purchases, using the same Apple ID or Google account you subscribed with. Sign in to the same TokIQ account as before.

Cancel or manage a subscription

iPhone: Settings → your name → Subscriptions → TokIQ. Android: Google Play → Profile → Payments & subscriptions → Subscriptions → TokIQ. Subscribers can also tap “Manage or cancel subscription” in TokIQ’s Settings. Cancel at least 24 hours before renewal; Premium stays on until the paid period ends. Deleting the app or your account does not cancel it.

Ask for a refund

Purchases are billed by Apple or Google, so refunds go through them: reportaproblem.apple.com for the App Store, or Google Play → Order history for Android.

Delete your account

In TokIQ open Profile and tap Delete account (you may be asked to sign in again). This permanently deletes your account and progress.

What is deleted and other ways to ask →

Report a wrong question

Tap Report on the question or its explanation, choose a reason and add a comment if you like. You can also email us the question text.

Free period

New registered users get a free period (currently 3 days) once per device and once per email address. If the app says it was already used, it was claimed earlier on this device or email. It is not a store trial, so nothing is charged when it ends.

Didn’t get the verification email?

Check spam, then tap Resend in the app. After clicking the link, return to TokIQ and tap “I’ve verified”.

Ad and privacy choices

TokIQ → Settings → Ad privacy options (where offered). On iPhone you can also change tracking in Settings → Privacy & Security → Tracking. Analytics can be switched off in TokIQ’s Settings.

Not receiving reminders?

Check that notifications for TokIQ are allowed in your phone’s settings and that the reminder is turned on in the app’s Settings.

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Legal

TokIQ is published by Olaasoft MMC, 28,73 Rizvan Teymurov str., Baku AZ1002, Azerbaijan.